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Transfer Directly from iPhone Not Working – Here is the fix

When you get a new iPhone, the first thing you should do is transfer all your files from your previous phone, if any. To make this process easier for every iOS user, Apple came up with a utility specifically for transferring files from an old iPhone to a new one.

However, the transfer process between the two iPhones may not work, making it impossible to migrate to your new device. This experience can be very frustrating when it happens, and thankfully, there are several ways to get it working properly again.

In this article, I’ll show you how to fix transfer directly from iPhone not working. It doesn’t matter if you’re using Move to iOS or Quick Start; this article will elaborate on the steps to fix the issue on any iPhone.

How to Use Transfer Directly on iPhone

If you’re looking to transfer data from an old iPhone to a new iPhone, you must go about it the right way if you want it to work at all. Sometimes, people try to transfer data to their new iPhone wrongly, resulting in the inevitable error that this article is all about.

With that said, it’s clear that one of the best ways to fix this problem is by preventing it from happening in the first place, which is what this part of the article is bent on doing. With that said, here are the steps required to set up Quick Start to transfer directly to a new iPhone from an older one.

  • Bring the two iPhones nearby

For the feature to work at all, you need the two iPhones near each other. You should ensure that both phones are as close as possible without physically touching to enhance speed and performance.

  • Sign in to your new iPhone using your Apple ID

To continue transferring files directly to your iPhone, sign in with the same Apple ID on the old device to the new device. That should signify that you own the new phone and you’re trying to migrate from the older one.

  • Scan the animation on the new iPhone

After signing in, an animation should appear on the new iPhone. Hold your old iPhone over it and scan the animation to continue with transferring to the new iPhone. Enter your passcode afterward and tap Continue to transfer data across the two phones.

When you get to this step, you can select from transferring your apps and data directly between the devices or restoring your latest iCloud backup. You can also transfer a backup from your computer as long as you’ve finished the authentication process.

If any problem arises when going through these processes, you can move on to the following section to fix the transfer to iOS not working.

How to Fix Transfer Directly from iPhone Not Working

Sometimes, transferring files between a new iPhone and an old iPhone will not work at all. At other times, it works sparingly, making exchanging files between your devices unbearably slow.

If that is the case, don’t fret. Here are some tricks to fixing transfer directly to iPhone not working.

  • Check for compatibility on the two devices

The Quick Start feature that facilitates transferring data between two iPhones hasn’t existed since forever. They introduced it in iOS 11, and only iPhones that can run that version of iOS can use the feature to exchange data between two devices.

Before continuing with the process, it’s crucial to check if both of the iPhones in question support the feature. Checking for compatibility only requires checking for the iOS version on both of the iPhones to verify that they’re both higher than iOS 11.

To check your iOS version on an iPhone, open the Settings app and tap General. From the options, select “About” to see all the information about your iPhone. The number after the Software Version is your iOS version; if the number before the dot is 11 or higher, your iPhone is compatible.

Note that compatibility is required on both iPhones for this feature to work. However, if you’re setting up an iPhone, it will be almost certainly newer than your current device. Checking for the compatibility on your older iPhone should suffice in most cases.

  • Ensure Bluetooth is enabled

When transferring data from an older iPhone to a newer one, a Bluetooth connection is required to start the connection between the two devices. Your new device already has the functions enabled, you only need to check for Bluetooth connectivity on the older iPhone.

If you have Bluetooth enabled, see the Bluetooth icon at the top right corner of your screen. You can swipe from the top right corner of the screen if it’s not there to reveal Control Center and tap on the Bluetooth icon to enable it.

Once Bluetooth is enabled, you should be able to make a connection between the two iPhones. Also, consider connecting both of the devices to the same Wi-Fi network to enhance the quality of the data transfer.

  • Choose another transfer mode

You don’t have to transfer data from an older iPhone to a newer one in a certain way. If one cannot work, you can consider trying out the other options to see if another will work for you; and in most cases it works.

Your options include transferring via iCloud backup or from a computer backup. If any seems more practical than the default option, select it and go ahead with the transfer.

What to do if iPhone is stuck on transferring data?

We have gotten a lot of complaint from the Apple forum regarding iPhone stuck on transferring data. However, there is no specific thing that could cause the issue and there is no particular way to get rid of it. Here are what you should do:

  1. Make Sure Two iPhones Are Running on iOS 12.4 or Later.
  2. Keep Two iPhones Near Each Other.
  3. Wait for a While.
  4. Check Network Connection.
  5. Check New iPhone.
  6. Transfer Data from Old iPhone to New iPhone Wirelessly.

READ MORE: How To Transfer Text Messages From Android To iPhone After Setup


Whenever you purchase a new iPhone, it’s crucial to move your data from your old device to the newer one. More often than not, you’ll run into a problem with the process, frustrating the otherwise joyous process of setting up a new device.

Do not let the frustration get to you; use the expert tips in this article to fix the problem and get your iPhones working again. Before then, however, consider following the correct steps as outlined above; the error might as well be from you!

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