Losing money because you can’t get a chargeback is usually frustrating, but there’s another question that most Cash App users typically ask goes thus: can I dispute a Cash App transaction with my bank? It sounds somewhat weird, but it’s a legitimate thought.
At the end of the day, most of the money you use for Cash App transactions comes from your bank account, so it makes some sense to be able to dispute transactions with your bank, if unlikely. But, is this utopian request even realistically feasible?
In this article, you’ll learn if you can dispute a Cash App transaction with your bank. Also, you’ll learn the correct way to go about getting a refund when you make the wrong transaction on the app. Without further ado, let’s jump into answering the questions.
Can I Dispute a Cash App Transaction with My Bank?
While the money you spend on your Cash App account does come from your bank, you cannot dispute a Cash App transaction with your bank anyway. Your bank has no control over Cash App, making it impossible for them to help process refunds of monies lost to scams or dubious transactions.
Also, Cash App doesn’t offer any standard way for customers to dispute transactions that don’t end successfully. If you get scammed by a merchant or random stranger on Cash App, the best you can do is hope that the stranger is kind enough to refund your money (they never are).
If you’re willing to push your chances, there are a couple of things you can do to get back your money after making a wrong payment on the Cash App. Here are some things to try when it looks like you need to get your payment back.
- Request a refund
You can request a refund from the recipient of the funds if the transaction didn’t go successfully, but as this article has hinted, the refund will only work if the recipient wants it to. If the retailer or recipient refuses to grant your refund request, you can report the transaction to Cash App.
It’s crucial to note that reporting a transaction to Cash App doesn’t do anything to get your money back. However, it helps Cash App determines the scammers on the platform to protect other Cash App users from similar experiences.
- Cancel the transaction
If the transaction is still pending, you can easily cancel it from your end without the need to request any refunds. Canceling a Cash App transaction is easy, and you have until the intended recipient approves the transaction to do it.
To cancel a transaction, head over to the activity feed to see a list of all your recent transactions. Tap on the specific transaction in question and press on the three-dot icon in the top right to bring up some options. Select the option to cancel the transaction if it’s still available.
Can You Get a Refund on Cash App If Scammed?
If you’re confident that the scenario is a scam, there’s absolutely no way to get a refund on Cash App, unless the scammer is slow to accept the money transfer. Once the transaction is successful, you can kiss your money goodbye and take measures to protect yourself in the future.
However, you shouldn’t always be quick to jump into labeling people as scammers or calling transactions scams. While you’ll be proven right in most cases, it’s always best to give people the benefit of doubt and make legitimate efforts to get your money back.
One of those efforts is requesting a refund to see if they’ll approve it and send you your money back. If you don’t get the refund, plus you’re finding it difficult to reach the person in question, you may have just lost money to a scam; don’t sweat it.
How Do I Get Money Back from Cash App Dispute?
It’s sad, but the only way to get money back from Cash App after a disputable transaction is by requesting a refund and hoping the person on the other end is respectable enough to refund your money. Cash App doesn’t have any dedicated chargeback team that settles disputes and refunds money.
Another smart way to ensure you get your money back each time an error happens with a transaction is by not paying with Cash App in the first place. Cash App is meant for peer-to-peer payments, which are payments between friends, family members, and people you know very well. Of course, none of those groups of people will defraud you of your money in any circumstance.
If there’s an issue with your transaction, however, it helps to request a refund from the activity feed tab and hope they refund your money. Almost 100% of the time, you’re not going to get your money back, but there’s also a non-zero chance that they will approve the refund.
How to Report Someone on Cash App and Get Money Back
Here’s the deal: you can report someone on the Cash App if they defrauded you of your money, but you cannot get your money back unless it’s not a scam, to begin with. When you send money to a scammer on the app, that money is unfortunately gone forever.
Cash App doesn’t offer any transaction dispute features and there’s no standard chargeback option either. When you send money to someone on the platform, it’s up to the receiver to decide whether or not to refund your money, and if that person is a scammer, there’s a 100% chance that they’re not refunding it.
If you’ll be contented with a simple report, you can head over to the profile of the individual in question and scroll down. Press on the Report button and follow the prompts to complete the report. If the scammer got enough people to report them, they may eventually get kicked out of the platform.
READ MORE: How To Cancel Cash App Payment: Easy Guide
It’s not possible to dispute a Cash App transaction with your bank since your bank has nothing to do with transactions you make using your app. If you were on the receiving end of a fraudulent transaction, all you can do is report to Cash App and hope the scammer is kicked out.