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AirPods Not Working with FaceTime: Here’s the Fix

Your AirPods have been working for your music pretty fine, but then you receive a FaceTime call. After answering the call, you discovered your AirPods don’t work with FaceTime properly because you’re hearing choppy or even no audio at all.

If that has been the case for you, you’re not alone. Many iPhone users have reported having issues with different versions of their AirPods paired with different versions of iPhones. Thankfully, most of these issues have valid fixes that have worked for people facing these problems.

In this article, I’ll show you some reasons your AirPods not working with FaceTime. Also, you’ll learn some of the most effective fixes for getting the video calling app to work with your AirPods for a more immersive FaceTiming experience.

Why is AirPods Not Working with FaceTime?

When your iPhone doesn’t work with FaceTime, it’s almost certainly an issue with the AirPods and not your iPhone. When the AirPods have any issues that could impact their performance, it would show on any app that you use them with, including FaceTime.

With that said, some of the most common reasons your AirPods may not be working with FaceTime on your iPhone or Mac include a faulty connection to your iPhone. AirPods connects to your devices via Bluetooth, and Bluetooth isn’t always perfect. The connection developing a fault, even if minor, will impact your AirPods’ functionality with FaceTime.

If the microphone is what’s not working, it might be the result of the accumulation of dirt and debris by your AirPods. This is likely to be the case if you’ve been using it for so long without ever worrying about cleaning. However, the possibility of this blocking the audio completely is very slim; it’d only make it sound muffled.

Another possibility is that there’s an unfixed bug on FaceTime that’s preventing your AirPods from working properly on FaceTime. While it sounds very specific, we’ve seen similar bugs like this, and it won’t be farfetched to suggest that it’s the cause for your AirPods not working with FaceTime.

It doesn’t matter what’s causing the problem with FaceTime and your iPhone, the following section will go in-depth into the solution for the issues. Without further ado, let’s jump in.

How to Fix AirPods Not Working with FaceTime

When your AirPods is not working with FaceTime, one of the first things to do is to determine what part of it isn’t working. If the entire thing isn’t working, you may want to check for issues related to the connection. That’s usually what makes your AirPods not work totally.

However, if a specific part, like the microphone, is not working, the fix is usually very easy. Here are some of the fixes to try when your AirPods are not working with FaceTime.

  • Turn Bluetooth off and back on

One of the reasons why your AirPods aren’t working properly might be because of a faulty Bluetooth connection. To do that, you can reconnect by turning off your Bluetooth and turning it on again. That should reconnect your AirPods, fixing any problems with the connection.

To do that, you can head over to your Settings app, select Bluetooth, and tap the toggle to turn it off and on again. Alternatively, you can swipe down from the top right corner of your phone’s screen to bring up the control center. From there, touch the Bluetooth icon once to turn it off and then tap it again to turn it on and make it ready for reconnection.

  • Increase your AirPods volume

One thing you don’t want to happen is you try every troubleshooting step in this article, only to see that your AirPods’ volume is turned down. Since the fix for it is so simple, it’s the first thing to try before even going to complain to Google.

If your AirPods are connected to your iPhone, you can use the volume buttons on the phone to control the earbuds. Press the volume up button to increase the volume and press the volume down button to decrease it until you can hear the other person clearly on your FaceTime call.

  • Reconnect your AirPods

When your AirPods fail to work during a FaceTime call, you may have to force them to work by reconnecting. Thankfully, the reconnection process only takes a couple of seconds, making it an easy way to troubleshoot most problems with your wireless earbuds.

To reconnect your AirPods, launch the Settings app on your iPhone and tap Bluetooth. From the paired devices, tap the “i” icon in front of your AirPods to bring up more options. Tap “Forget Device” and confirm that you indeed want to forget it. Then, go about the process of reconnecting your AirPods, and voila!

  • Change your AirPods microphone settings 

Both of your AirPods have built-in microphones that make it possible to converse with the individual on the other end during calls. If one of the microphones no longer works, you can set it to make the mic from the other pair the dominant one during conversations.

To set the active mic for your AirPods, you can head over to the Settings app on your iPhone. From there, select the Bluetooth option and select the info icon next to the AirPods listing (appears if the AirPods are connected). On the resulting page, you can tap Automatically Switch AirPods to ensure the device is selecting the best mic to use during a call.

If you know either of the AirPods isn’t working, you can set the mic to be on the earbud of the other ear. That way, you can get your mic to work properly on FaceTime.

READ MORE: AirPods Pro Falling Out Of Ears? Here are the reasons and the solutions to it

READ MORE: AirPods Not Working For Phone Calls: Fix


AirPods not working with FaceTime isn’t a rare problem, but it’s also not unfixable. If you’re facing the issue, the best thing to do is try some troubleshooting steps to get it to work again. This article outlines some of the best ways to troubleshoot a pair of AirPods not working with FaceTime.

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