Android not receiving texts is a common issue that can happen for a variety of reasons. Some of the most common reasons for Android not receiving texts are that the phone is in offline mode, the phone is in airplane mode, or the phone is not connected to the network.
If you are not receiving texts on your Android phone, there are a few things that you can do to try and resolve the issue. You can check to see if your phone is in offline mode by going to the main menu and selecting Settings. From here, you can select the Wireless and Networks section and make sure that your phone is connected to the network.
If you are still not receiving texts, you can try to set up your phone for airplane mode. To do this, you will need to go to the main menu and select Settings. From here, you will need to select the General section and then the Wireless and Networks section. Next, you will need to select the Airplane mode option and make sure that your phone is not in airplane mode.
There are many things that could make your Android phone not to receive text messages. Whatever the problem is, in this article we’re going to show you the workable solutions to get rid of the issue.
Why Android Not Receiving Texts?
Many people are unaware that Android does not always receive text messages. This can frustrate for those who rely on text messages as a form of communication. There are a few reasons Android may not be receiving text messages.
One reason is that Android may be in the process of sending a message. If Android is sending a message, it may not receive the message until it is finished.
Another reason is that Android may be in the middle of sending a message, and the phone may have been dropped. This can cause the message to be lost.
If you are having issues with text messages not being received, it is best to check the settings on your phone. Android has a settings menu that allows you to change a variety of settings. You can change the settings to ensure that your phone is receiving text messages.
How To Fix Android Not Receiving Texts
For some reason, your Android phone may stop receiving texts. Sometimes it may be hard to figure out what the issue is all about. However, you may try to update your profile and PRL (Preferred Roaming List), turn off 4G, reset your conatact app, reboot your device or reset your phone if non of these worked and your phone will come back to default mode.
1. Turn off 4G and LTE
If you’re having trouble receiving texts, try turning off 4G and LTE.
Go to Settings > More > Mobile Networks > Preferred network mode. If your phone is set to 4G or LTE, change it to GSM/CDMA/LTE auto. You can also try switching between just GSM or just CDMA (if supported by your carrier).
2. Choose GSM/WCDMA (autoconnect)
Another great thing to do is to check your phone’s settings and make sure that the option “CDMA Only” is not selected. If this is the case then you cannot send or receive texts from any other carriers other than Verizon. The next thing you need to do is make sure that your phone does not say GSM only, WCDMA only, or LTE only. This means that it should say GSM/WCDMA (auto connect).
3. Update your profile and PRL (Preferred Roaming List)
If the two above tips didn’t work for you, all you have to do now is to update your PRL from your device settings by tapping on the profile.
- Profile: This is the network information for your mobile device. It includes your phone number and details about which cellular network you are using (e.g., AT&T or Verizon).
- PRL: The Preferred Roaming List is a set of instructions given to the phone by your carrier that tells it which networks to use when sending and receiving texts, voicemails, and other data while roaming outside of its coverage area. If this list becomes outdated or incorrect, then you may experience problems receiving text messages while away from home or work.
4. Reset your network settings
Resetting your network settings is another great way to fix the issue of not receiving text message on your Android phone.
- Reset Network Settings by going to Settings > Backup & reset > Network settings reset.
- You will lose all your network settings, and you may need to re-enter your Google account details.
- You will have to re-add all your apps
5. Tap Uninstall carrier services, then restart the phone.
If the previous steps did not resolve your problem, try going to the service menu and tapping “Uninstall carrier services.” This will clear any problems that might be preventing your phone from receiving texts.
Go to your phone settings and tap More > Applications > Application manager, and then tap Carrier Services.
Once you’ve done this, restart your phone by pressing and holding down the power button for at least 10 seconds.
Conclusion
These are just a few things to try when your Android phone is not receiving text messages. If you continue to experience problems, then your best bet would be to contact customer service. They will help you with any issues you’re having.